Privacy Policy

Triad Plumbing Systems LLC ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our plumbing services in El Paso, TX.

1. Information We Collect

We collect information you provide directly to us when requesting a quote, scheduling a service, or contacting us via phone, text, or email. This may include:

• Name and contact information (Phone number, Email address)
• Service address and billing information
• Details regarding your plumbing issues and property

2. How We Use Your Information

We use your information exclusively to:

• Provide, schedule, and complete our plumbing services.
• Send appointment confirmations, technician dispatch alerts, and invoices.
• Respond to your customer service inquiries.

3. SMS and Text Messaging Policy (10DLC Compliance)

By providing your phone number, you consent to receive text messages from Triad Plumbing Systems LLC regarding appointment scheduling, estimates, and dispatch notifications. We will never share, trade, or sell your mobile phone number or SMS consent data to third parties or affiliates for marketing purposes. You can opt-out of receiving text messages at any time by replying "STOP" to any of our messages.

4. Information Sharing

We do not sell your personal data. We may share your information only with trusted third-party service providers (like payment processors or dispatch software) solely for the purpose of operating our business and providing services to you. These providers are bound by strict confidentiality agreements.

5. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Triad Plumbing Systems LLC
Phone: 915-383-5128
El Paso, TX